SHOP FROM SHUBAWA.SE

Important information

If you are under 18 years old must have parental permission to order with us. When shopping online for consumer purchases and distance agreement . This law protects you as a consumer when you shop from home . Read more at Consumer Agency.

 

Prices

In both the cart and the checkout pages, you can see the total price. All prices on Shubawa are inclusive of 25% VAT. You should be over 18 years old to shop at Shubawa.se. If you are under 18, your parent or legal guardian should make the order.

Prices are set in Swedish kronor. The different exchange rates are updated the first day of each month.

 

Delivery and Cost

All orders are processed and shipped within 1-3 business days. The majority of all orders we pack on the same day or the day after your order. Shubawa offers free shipping within Sweden and Denmark for purchases over 299 kr*, with no extra administrative charges. All deliveries are made via Posten or DHL.

*For purchases under 299 kr, a fee of 49 kr will be charged.

Shubawa offers free shipping to other European countries with purchases over 600 SEK or the equivalent in other currencies. For purchases under 600 SEK, the delivery costs to other countries is 60 SEK including VAT.

 

Returns

According to the Distance and Selling Act, you as a consumer (this doesn’t apply to companies) have the right to terminate the agreement by giving notice to us within 14 days of receipt of goods. To be eligible for the refund, you must return the goods undamaged and in the original packaging. Returns are free in Sweden. For international shipment, the customer shall bear the cost.

Shubawa have free returns in Sweden, which means that we will pay your return costs. Contact Customer Support for further instructions if you wish to cancel your purchase. info@shubawa.se

 

Complaints

Does your item not match the description, it's broken or you are otherwise unsatisfied with your purchase? Contact us and we will agree together on how to solve it all. It is very important to us that you feel satisfied with your purchased goods.

 

Unclaimed consignments

If a package is not claimed and returned directly to Shubawa from the, the customer will be charged with 295kr including VAT for handling and return shipping .

 

Payment

Credit card and bank transfer payment

We use Payson (Only Sweden) payment system which allows payment by Visa , MasterCard or Bank Transfer and Paypal payment system Visa, MasterCard or Paypal Account . We process the order as soon as the card transaction has been approved. No fee is charged for credit card payment or bank transfer.

Payson Invoice (Only Sweden)

We offer payment method " Paysonfaktura " in collaboration with Payson AB. Payment terms are 14 days and the invoice will be a charge of SEK 19 . To order by invoice you must be 18 years old and be registered in Sweden, and approved in the credit review, carried out at purchase.

The invoice will be sent separately by email to the email address you provide at the time of purchase. If the payment is delayed we will send you a reminder. The reminder charges of currently 60 SEK. We also charge interest at 2 % per month from the due date. If the payment is made subject to the statutory debt collection debt collection fee of currently 160 SEK. Payson reserves the right, in case refuse delivery and reviewing client's creditworthiness. "

Information on returns

"According to the Distance and Doorstep Selling Act, you as a consumer (this is not applicable to companies) the right to terminate the agreement by giving notice to us within 14 days of receipt of goods. For you to be able to use your right to cancel you must return the goods in undamaged condition, in original packaging. When exercising the right of withdrawal, it is you who is responsible for return postage. "

Information about pledging

"When paying with Paysonfaktura, the invoice will be pledged to Payson and then SVEA Ekonomi AB , 556489-2924 . " 

 

Other information

Privacy

Shubawa treat all information as confidential. Customer details must be filled in correctly in case we may need to contact the person. Shubawa will not disclose any information to third parties without obtaining permission from the client itself.

Cookies

This site uses cookies. According to the Electronic Communications Act, which entered into force on 25 July 2003, everyone who visits a website with cookies should be informed that the website contains cookies, what these cookies are used for and how they can be avoided. Shubawa.se uses cookies to allow you to trade directly on the site. If you want to avoid cookies, you can set your browser to automatically refuse cookies or to inform you when a website contains cookies. Because of the technology used on www.shubawa.se you cannot trade directly without having the cookies enabled . However, you can use the website to view products and prices.

Force majeure

We cannot be held responsible for events beyond our control. Examples of, but not limited to, those are: acts of war, natural disasters, strikes, accidents, weather and fire. Shubawa not responsible for additional costs due to delayed delivery.